Are You an Online Knucklehead?
From http://www.onlinenetiquette.com/shallwestart.html

 

Common Courtesy, Social Graces, Socially Acceptable Behavior. These are all terms used in a civilized society where humans interact with one another. Cyberspace is not any different. How you will be perceived, the type of human being that you are or for that matter are not, your credibility, your levels of professionalism and ethics will be judged by how you communicate with others online.

To minimize the importance of established Netiquette Guidelines is to make a conscious decision to be thought of as rude, lazy, arrogant or uneducated.

Now, stop and read the above paragraph again. This is not a joke, this is not one person's opinion. Our goal is not to call you names or make you feel bad. Quite the contrary. These are the issues you need to know about, skills you need to hone, to be considered someone people want to communicate with, because after all, this is about...

Just10 Little Common Courtesies...
(Click on each of the Courtesies to get indepth Netiquette insight)

Courtesy #1: Get to know the basics!
As a courtesy to your fellow Netizens, try to learn what this is all about - ignorance is not bliss online.

Courtesy #2: Perception is the only reality online.
As a courtesy to your fellow Netizens, mind your manners and be nice.

Courtesy #3: Always spell check your email, proofread for errors, capitalize your sentences and use appropriate punctuation and grammar.
As a courtesy to your fellow Netizens, communicate clearly and properly without errors - use the education you received in grade school.

Courtesy #4: Always end your emails with Thank you, Sincerely, Take it easy, Best regards - something!
As a courtesy to your fellow Netizens, be polite and type to those as you would have them type unto you.

Courtesy #5: Use Instant Messaging (IM) properly with consideration for the person on the other side.
As a courtesy to your fellow Netizens, communicate with clarity while using your tools appropriately for the topics at hand.

Courtesy #6: When replying to emails, always respond promptly and edit out unnecessary information from a post you are responding to.
As a courtesy to your fellow Netizens, please down edit your posts keeping only what will contribute to the ongoing conversation.

Courtesy #7: Never, ever, ever, never send anyone an email about anything, (especially your product or service) if the recipient did not specifically email you for that information and you are responding to their request.
As a courtesy to your fellow Netizens, don't fill their mail boxes with email only you feel is important with out their permission first.

Courtesy #8: You are what you write. How you communicate will give a perception as to the kind of person you are. Learn to write with clarity and take folks at their word - not what you "think" they mean.
As a courtesy to your fellow Netizens, please refrain from abusive or threatening behavior and language.

Courtesy #9: Don't fall for flamers, jerks or "trolls".
As a courtesy to your fellow Netizens, don't contribute to a troller's bait or a flame war. There are many more productive and enjoyable things to do online.

Courtesy #10: Share information and help other Newbies online.
As a courtesy to your fellow Netizens, act like a human being and make an effort to understand the culture in which you are participating and then share your experience with other
s.