Fuze,
For the sake of Outrigger Connection, their dealers, and their loyal customers, shut the FU@# up. It is painful to watch you go down like this, but you are taking the rest of us with you. All of your rants are giving us all a bad name and turning a great product into a joke.
You and I have spoken privately in the past and I have told you that you need to be very careful about how you "conduct business" on a free discussion group. There is a fine line between helping the community (and maybe getting some free publicity) and shoving marketing down their throats. You obliterated this line a long time ago. And you crossed over into the dark side when you started airing your dirty laundry on this site. For this I am afraid you can not be defended.
I have been in similar situations as you had with AukaiNYC and you had one of two choices, Contact the buyer and let him know that due to slow sales on the East coast you needed to get the boats from a West coast dealer, and there would be increased transport costs, He could choose if he wanted to get the boat or not, Or Eat the shipping, you quoted a price, now stick to it. Communication with the customer is always easier. We all make mistakes and can't keep everyone happy all the time.
Putting all history aside (anything with chines) Your rant on AukaiNYC has cost you far more than the 400.00 you think he owes you. And unfortunately it has also cost other OC Dealers like myself money as well, Any new paddler looking at this site would be hard pressed to buy any canoe with chines or a Hypr, But Damn that FU*&%$@ Pueo, It must be some boat, Nobody can say two bad words about it. And their Manufacturers and reps do a fine job staying behind that line. If history repeats itself, I know of another dealer that aired their feuds with their customers on this site. Any sign of Ian???
Fuze, If I were you I would be trying me best to figure out how you are going to survive in this Ohana, Right now you have pissed a lot of people off and I think I speak for just about everyone, that you need to chill out, Lock up the keyboard and just wait a while. In time you may receive forgiveness.
I am sorry to have brought this public. But I think it is important that buyers/paddlers know that you are on your own agenda, and do not have the best interests of Outrigger Connection, their dealers or their customers, in mind.